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Call today for a Certified: SERVPRO Cleaned consultation

8/20/2020 (Permalink)

Let us help you get back to business

As our communities re-open in San Angelo, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of San Angelo today at (325) 942-0414 for your Certified: SERVPRO Cleaned consultation.

Most Common Water Damage Causes in San Angelo, TX

12/26/2019 (Permalink)

One of the fastest ways to ruin a beautiful home is water damage. If you aren't careful, this destructive force will eat up your home's value and destroy your quality of life. SERVPRO of San Angelo recommends taking precautions against the most frequent situations likely to leave water damage. While some accidents still happen, protecting from these five common causes of water damage in the home will significantly decrease your risk.

Most Common Causes of Water Damage

1. Broken Pipes

A plumbing problem can spew gallons of water through your house in moments, so it's important to keep an eye on your pipes. Pay attention to leaks, drips, and signs of deterioration, and have a plumber inspect your house regularly.

2. Accident

A clogged toilet or too much soap in the dishwasher can mean water that spreads across your kitchen or bathroom. While these areas are better equipped than most to handle a spill, if there's a large-scale problem, then professional water extraction can protect your property.

3. Leaking Roofs

All it takes is one little hole to let the weather into your house—and when a problem starts at the top floor, it can trickle down all the way to the bottom. Keeping your roof in good repair will protect your interior from rain and all the problems it brings.

4. Humidity

This insidious form of water damage has no single obvious source and is likely to affect your basement. A dehumidifier can help, but to make a long-term change you'll need to work on waterproofing your basement.

5. Flash Flooding

No matter how well your house is designed, it will only keep out as much water as you and the builders plan for. Research what to do in case of a flood in your area, and take steps if heavy rains are expected. Afterward, schedule professional flood cleanup.

Not all water damage can be prevented. If you still find your house taking on water, your next best step is professional cleaning and restoration. Call SERVPRO of San Angelo today to remove and repair water damage. You can reach them at (325)942-0414.

Electrical Fires

9/26/2019 (Permalink)

Most electrical fires are caused by faulty electrical outlets and or old, outdated appliances. The following are the most common reasons why electrical fires happen:

  1. Old electrical sockets and unsafe appliances

Appliances that are old and overused and those that fall short of modern safety standards are the worst culprits. Frayed electrical cords, self-jointed wires, and worn out sockets that are not properly grounded are major causes of fires. They become ready outlets for directing heat and fire to carpets, rugs, curtains and combustible plastic. Older appliances draw more power than the wall sockets can handle.

  1. Using light fixtures that exceed the permissible wattage

A very common cause of fires is plugging lights, lighting appliances and bulbs into electrical sockets that cannot handle higher wattage levels. Antique lighting appliances may have defective wiring that makes the appliance unstable by overheating. Decorating lights with colored paper and cloth shades can increase the risk of fire when the material or fabric heats up.

  1. Using multiple appliances plugged into an extension cord

Unrestricted use of extension cords is a major fire hazard. The risk of fire increases when your TV, home theatre, computer and other appliances are all plugged into a single extension cord. This creates excessive power load on a single socket which may not be designed to handle that load.  So, there is a social and economic cost to damaged wiring!

  1. Locating portable heaters near combustible materials

Portable space heaters that use coils are potentially dangerous when they are positioned carelessly near curtains and rugs and adjacent to beds and cloth covered furniture. The chances of inflammable material coming into contact with the red-hot coils increase the risk of fire.

  1. Wiring that becomes defective with the passage of time

Over a period of time you add more electrical appliances such as wide screen televisions, home theater, microwave oven, refrigerator and air conditioners. The outdated home wiring cannot handle the increased power load. Older wiring tends to heat up quickly and catches fire. If the breaker boxes are themselves defective, they cannot prevent overheated electrical panels from catching fire.

Managing the Processes of Commercial Water Removal

9/25/2019 (Permalink)

Unique Approaches for Commercial Water Removal in Security Law Firms

It is not easy to associate water spills with offices of a law firm, but it can happen if a pipe bursts in the washrooms or fire suppression sprinklers release water unexpectedly. Such incidents can have consequences extending beyond the confines of the firm because most clients that seek services of the law firm cannot afford to wait if the offices remain closed for long. We offer professional water removal services that help restore operations after a spill “Like it never even happened.” 

Managing the processes of commercial water removal in security so that partial operations can continue in the firm can be helpful. Many steps can help guarantee this including extracting water fast before it reaches all areas in the office. Our SERVPRO technicians use high capacity truck-mounted water extractors and submersible pumps to remove standing water quickly. We also use plastic sheets to create exclusion zones allowing operations to continue normally in unaffected areas while we proceed with removal. 

Law offices may be a beehive of activity during the day but have very little activity during the night. Capitalizing on the low activity periods to carry out some aspects of removal such as drying can help expedite the process. Our SERVPRO technicians have access to several sets of air movers, dehumidifiers and other drying equipment allowing us to maximize our efforts during the periods with low activity. We are also very flexible to work at any hour ensuring minimal interruptions to your regular activities. 

Presence of documents and electronics such as computers in a law firm can complicate the removal process. Moving and drying such items requires care to prevent additional damages after the initial exposure to water. At SERVPRO we have IICRC certified WRT, Water Restoration Technicians who can handle wet documents or electronics safely. We freeze wet documents to prevent further damage then use sublimation to dry them. The process changes water from the frozen solid form directly to a gas. 

In case of water problems in your San Angelo office, SERVPRO of San Angelo can help craft a solution that helps keep your services accessible. You can reach us at (325)942-0414 any time. We’re Faster To Any Size Disaster.

Avoid Fire Damage When Grilling at Your Concho Valley Home

9/24/2019 (Permalink)

Grass fire burning close to a Concho Valley home Smoke from a small grass fire can fill your home with smoke odor.

The barbeque and grilling season are far from over in the Concho Valley. Cooking outdoors is popular for creating a festive atmosphere and delivering delicious, smoke-infused food to the dining table. Wood, charcoal, or gas grills do pose an elevated risk of household fire. If the flames jump to an exterior or interior portion of your home, we can help with cleanup and restoration.

Outdoor grilling needs constant monitoring to avoid fire damage in your Concho Valley home. Even when you exercise caution variables such as wind gusts, or rambunctious pets can cause an accident that quickly turns into a crisis. During the relatively dry months of late summer, the grass or gardens near your house can ignite fast, spreading the line of fire to the exterior or inside of your dwelling. We respond to many fire cleanup scenarios where the source of the residue on surfaces in your home was an outdoor blaze.

SERVPRO of San Angelo warns that overhanging eaves, an awning, or roof can accelerate the transfer of heat and flames from even a small accidental outdoor fire from grilling. Despite burning just a few minutes before it is extinguished, the smoke and soot of a fire that escaped its containment system can make their way indoors, especially if open windows or heating or cooling intake vents are nearby. Think of how the aromas of your or a neighbor’s grilling waft into your house even when the cooking fuel is contained, and no emergency occurs.

Add to that the increase in smoke and soot if an outdoor fire jumps to the ground or the structure of your home. Fires started outside can grow in intensity if they catch the siding or trim of your home, and if a fire just outside the kitchen, where the majority of grilling spaces are, seeks and finds a burst of oxygen when the door opens, it travels inside with frightening ease. Firefighting efforts, both with fire extinguishers and water, may put out the fire but damage your home on their own. Fortunately, SERVPRO is a full-service restoration company, handling water, fire, and many other disasters.

If a gathering around the grill takes a turn for the worse, SERVPRO of San Angelo is ready to help clean up and restore any areas of your home affected.

Give us a call at (325)942-0414 to get the recovery started.

Keep Floodwater Removal in the Concho Valley Manageable

9/19/2019 (Permalink)

Road closed sign blocking a flooded street in San Angelo. Do not try to bypass any road closed sign.

Floods happen when least expected, and the costs that pile up in the bid to restore the property to the pre loss state can balloon to unmanageable levels. Secondary damage can also happen in the bid to restore your Concho Valley property if you make mistakes, driving the costs even higher. We are IICRC certified in applied structural drying and state certified in Mold Remediation enabling us to handle the removal process effectively.

Speed is necessary during floodwater removal to prevent the development of additional problems such as mold and deterioration of materials through rotting or rusting. Making the home habitable also eliminates costs such as external accommodation or eating out. Despite this, care is necessary to avoid exacerbating the problem. For example, before entering the property, you should turn off power at the mains to prevent the risk of electrocution. Using equipment affected by the floods is also not advisable to avoid damaging them further. Our SERVPRO technicians can handle the process speedily because of the experiences we have had. Our team members are also equipped with Personal Protective Equipment to protect them from hazards in the water.

Handling a flooding incident on your own can be overwhelming. Call SERVPRO of San Angelo at (325)942-0414 to help. We're Faster To Any Size Disaster.

San Angelo Damage Remediation Experts

9/18/2019 (Permalink)

SERVPRO technician extracting water in a commercial building. SERVPRO can handle any water damage in any size of a commercial structure.

Are you a business owner in the Concho Valley?  Have you experienced a recent water, fire or bio-hazard damage at your commercial property?  Are you looking for a reputable company with commercial remediation experience that offers a full service including construction?  Then, look no further because SERVPRO of San Angelo is here to help.  Conveniently available twenty-four hours a day, seven days a week, SERVPRO of San Angelo is able to work within the parameters of any commercial job site.  Our goal is to get your business up and running as soon as possible to limit the interruption to your business.  We have worked around schedules so that businesses could stay open while remediation occurred on the off hours in order to avoid monetary disruption.  We know commercial losses are complex and we will work with you directly to help facilitate your needs.  Call us at (325)942-0414 to see how we can help get your business back into business.

Our business is to get your business back to work for you in San Angelo and the Concho Valley. SERVPRO of San Angelo is here to help.

Professional Deodorization After Fire Damage in San Angelo

9/12/2019 (Permalink)

Soot and debris from fire in small living room. Smoke and soot ashes penetrate surfaces and leave odors. SERVPRO of San Angelo has the equipment to leave your home smelling fresh.

A fire in your San Angelo home causes many kinds of harm. Destruction of contents and supporting structures from charring can be severe, and soiling from soot drifting throughout your home reaches areas far from the blaze. As you cope with the many tasks needed to restore possessions and building materials, you concentrate on safety and swift remediation of your living spaces back to a clean, dry, and safe state.

Although your initial focus might not be on the smells resulting from fire damage in your San Angelo home, failure to address the odors in your dwelling can come back to haunt you. Lingering smoky aromas impact the enjoyment you deserve to remain in your home after cleanup and restoration. Our team of highly-qualified fire damage responders have strategies to rid your home of offensive odors related to the fire damage.

The first steps toward effective odor control are part of overall fire damage cleanup. SERVPRO removes all charred items from your home, which might need some detective work if the fire spread behind walls or other hidden areas. Sealing of charred surfaces is sometimes an option if the disposal is not possible. Any burned materials continue to emit odor vapors unless steps are taken to remove or contain them.

Thorough cleaning also works to reduce odors. SERVPRO uses appropriate cleaners and solvents to clear bad-smelling soot and other residues. If disposal of charred remains and heavy-duty cleaning do not do the trick, we move on to technological advances that use different approaches.

Thermal fogging is an option SERVPRO employs in some cases. A heated chamber recreates the fire’s environment, combusting deodorizing compounds that then spread into the air seeking odor-bearing particles. When the heated deodorizers encounter the particles, they combine, neutralizing the odor through a series of chemical changes. Ozone machines and hydroxyl generators also create minute deodorizing residue, sending these tiny bits airborne to locate the odor-bearing particles, rendering them odorless at the molecular level.

Consult SERVPRO of San Angelo for assistance in eliminating the odors created by fire damage. Call (325)942-0414 to set up an appointment with a deodorization expert.

Why SERVPRO Fire Damage Specialists Rely On Hydroxyl Generators

8/22/2019 (Permalink)

House fire with debris all over the room SERVPRO of San Angelo wants to assure our customers that we always use the most efficient methods when mitigating fire damage.

During a house fire, firefighters douse the interior of the home with thousands of gallons of water. This water soaks into walls, floors, and your belongings. After they put the fire out and no signs of hot areas pose additional threats to reignite the fire, the fire department’s personnel return to the station. Their job never includes removing the water or foam soaking into your residence.

The presence of so much water is why SERVPRO uses specific machinery to mitigate fire damage from homes in San Angelo. One of these choices involves our options regarding deodorizing equipment. Initial efforts to help make the air safer to breathe while we work on your home have the potential to bring about unexpected effects.

Ozone can cause permanent changes in the color of damp carpets, furniture, and other furnishings. Plants can also suffer drastically when ozone generators fill an area. We must wait until after one of our employees turns off the machine and then a bit longer to clear the air of ozone before we can enter the home. However, we do have a safer alternative with very few drawbacks.

We can safely use hydroxyl generators while we work, as well as in damp conditions. If you see us wearing masks or respirators as part of our personal protective equipment (PPE) while we work on mitigating the fire damage in your dwelling, this is because of the soot hanging in the air. Hydroxyl generators push hydrogen peroxide molecules into the air where they can interact with odor-causing particles at the molecular level.

The extra oxygen molecule turning plain water into hydrogen peroxide has a fragile bond with the water molecule, allowing the oxygen to form bonds with other substances. Our desiccant machines pull the water molecules produced by the breakdown of H2O2 as we remove the water hosed in during the fire. Ozone does not give us the flexibility to work as efficiently as hydroxyl generators provide.

SERVPRO of San Angelo wants to assure our customers that we always use the most efficient methods when mitigating fire damage. Call us at (325)942-0414, so we can restore your property, “Like it never even happened.”

SERVPRO of San Angelo Can Help in Your Time of Need

8/21/2019 (Permalink)

mold growing on the ceiling If you think there is mold in your home call the experts at SERVPRO of San Angelo.

For most San Angelo homeowners, mold is not even on the list of dangers to their residences. Fire and especially flooding are what occupies most people’s concerns over their home and checkbook. What many forget is that mold can grow unnoticed for years to become just as expansive and expensive a threat.

So why use SERVPRO for cleaning and removing mold from your San Angelo home? Our restoration teams train to the latest industry standards for cleaning and remediation. Our office maintains an extensive inventory of cleaners and equipment for a rapid response. If we do need additional, specialized tools, our access to a national support network ensures we can get everything we need in usually only a day.

The first step our technicians take is to isolate the mold infested areas from the rest of your home. They turn off the HVAC system and, if the ducts are clear of mold, cover the vents with plastic to prevent contaminating them while cleaning. As they do this, other team members seal off the affected area with heavy, plastic sheets and set up a combination of air movers and fans to create negative air pressure and direct loose spores out of your home.

Now, our restoration team removes mold from surfaces in the affected area. The type of surface determines what tools we use. If a surface is metal, glass or plastic, it is non-porous, which means the mold rarely penetrates the surface. Our technicians can wipe these surfaces free of the mold using cloths or sponges. For thicker layers, they may need to use water or a mild cleaning agent to break them up for removal.

For items like carpets, wood, or building materials like drywall, mold often grows or settles into the surface. These are porous surfaces and are harder to clean. SERVPRO technicians must use stronger cleaning agents and a brush to agitate the mold to draw it out. In many cases, especially with drywall, we recommend disposal since it is cheaper to replace the items than expend the labor hours to restore them.

Afterward, we wait for any spores disturbed by our efforts to settle on surfaces. Our teams use vacuums with special, HEPA filters designed to draw out even a single mold spore from a table or chair. They finish by wiping down the surfaces and then repeat these last actions until the air mold content tests at a safe level.

At SERVPRO of San Angelo, our goal is to get you back into your home quickly and safely. If you think there is mold in your home, call us at (325)942-0414 to schedule a visit.