Recent Posts

Professional Deodorization After Fire Damage in San Angelo

9/12/2019 (Permalink)

Soot and debris from fire in small living room. Smoke and soot ashes penetrate surfaces and leave odors. SERVPRO of San Angelo has the equipment to leave your home smelling fresh.

A fire in your San Angelo home causes many kinds of harm. Destruction of contents and supporting structures from charring can be severe, and soiling from soot drifting throughout your home reaches areas far from the blaze. As you cope with the many tasks needed to restore possessions and building materials, you concentrate on safety and swift remediation of your living spaces back to a clean, dry, and safe state.

Although your initial focus might not be on the smells resulting from fire damage in your San Angelo home, failure to address the odors in your dwelling can come back to haunt you. Lingering smoky aromas impact the enjoyment you deserve to remain in your home after cleanup and restoration. Our team of highly-qualified fire damage responders have strategies to rid your home of offensive odors related to the fire damage.

The first steps toward effective odor control are part of overall fire damage cleanup. SERVPRO removes all charred items from your home, which might need some detective work if the fire spread behind walls or other hidden areas. Sealing of charred surfaces is sometimes an option if the disposal is not possible. Any burned materials continue to emit odor vapors unless steps are taken to remove or contain them.

Thorough cleaning also works to reduce odors. SERVPRO uses appropriate cleaners and solvents to clear bad-smelling soot and other residues. If disposal of charred remains and heavy-duty cleaning do not do the trick, we move on to technological advances that use different approaches.

Thermal fogging is an option SERVPRO employs in some cases. A heated chamber recreates the fire’s environment, combusting deodorizing compounds that then spread into the air seeking odor-bearing particles. When the heated deodorizers encounter the particles, they combine, neutralizing the odor through a series of chemical changes. Ozone machines and hydroxyl generators also create minute deodorizing residue, sending these tiny bits airborne to locate the odor-bearing particles, rendering them odorless at the molecular level.

Consult SERVPRO of San Angelo for assistance in eliminating the odors created by fire damage. Call (325)942-0414 to set up an appointment with a deodorization expert.

Why SERVPRO Fire Damage Specialists Rely On Hydroxyl Generators

8/22/2019 (Permalink)

House fire with debris all over the room SERVPRO of San Angelo wants to assure our customers that we always use the most efficient methods when mitigating fire damage.

During a house fire, firefighters douse the interior of the home with thousands of gallons of water. This water soaks into walls, floors, and your belongings. After they put the fire out and no signs of hot areas pose additional threats to reignite the fire, the fire department’s personnel return to the station. Their job never includes removing the water or foam soaking into your residence.

The presence of so much water is why SERVPRO uses specific machinery to mitigate fire damage from homes in San Angelo. One of these choices involves our options regarding deodorizing equipment. Initial efforts to help make the air safer to breathe while we work on your home have the potential to bring about unexpected effects.

Ozone can cause permanent changes in the color of damp carpets, furniture, and other furnishings. Plants can also suffer drastically when ozone generators fill an area. We must wait until after one of our employees turns off the machine and then a bit longer to clear the air of ozone before we can enter the home. However, we do have a safer alternative with very few drawbacks.

We can safely use hydroxyl generators while we work, as well as in damp conditions. If you see us wearing masks or respirators as part of our personal protective equipment (PPE) while we work on mitigating the fire damage in your dwelling, this is because of the soot hanging in the air. Hydroxyl generators push hydrogen peroxide molecules into the air where they can interact with odor-causing particles at the molecular level.

The extra oxygen molecule turning plain water into hydrogen peroxide has a fragile bond with the water molecule, allowing the oxygen to form bonds with other substances. Our desiccant machines pull the water molecules produced by the breakdown of H2O2 as we remove the water hosed in during the fire. Ozone does not give us the flexibility to work as efficiently as hydroxyl generators provide.

SERVPRO of San Angelo wants to assure our customers that we always use the most efficient methods when mitigating fire damage. Call us at (325)942-0414, so we can restore your property, “Like it never even happened.”

SERVPRO of San Angelo Can Help in Your Time of Need

8/21/2019 (Permalink)

mold growing on the ceiling If you think there is mold in your home call the experts at SERVPRO of San Angelo.

For most San Angelo homeowners, mold is not even on the list of dangers to their residences. Fire and especially flooding are what occupies most people’s concerns over their home and checkbook. What many forget is that mold can grow unnoticed for years to become just as expansive and expensive a threat.

So why use SERVPRO for cleaning and removing mold from your San Angelo home? Our restoration teams train to the latest industry standards for cleaning and remediation. Our office maintains an extensive inventory of cleaners and equipment for a rapid response. If we do need additional, specialized tools, our access to a national support network ensures we can get everything we need in usually only a day.

The first step our technicians take is to isolate the mold infested areas from the rest of your home. They turn off the HVAC system and, if the ducts are clear of mold, cover the vents with plastic to prevent contaminating them while cleaning. As they do this, other team members seal off the affected area with heavy, plastic sheets and set up a combination of air movers and fans to create negative air pressure and direct loose spores out of your home.

Now, our restoration team removes mold from surfaces in the affected area. The type of surface determines what tools we use. If a surface is metal, glass or plastic, it is non-porous, which means the mold rarely penetrates the surface. Our technicians can wipe these surfaces free of the mold using cloths or sponges. For thicker layers, they may need to use water or a mild cleaning agent to break them up for removal.

For items like carpets, wood, or building materials like drywall, mold often grows or settles into the surface. These are porous surfaces and are harder to clean. SERVPRO technicians must use stronger cleaning agents and a brush to agitate the mold to draw it out. In many cases, especially with drywall, we recommend disposal since it is cheaper to replace the items than expend the labor hours to restore them.

Afterward, we wait for any spores disturbed by our efforts to settle on surfaces. Our teams use vacuums with special, HEPA filters designed to draw out even a single mold spore from a table or chair. They finish by wiping down the surfaces and then repeat these last actions until the air mold content tests at a safe level.

At SERVPRO of San Angelo, our goal is to get you back into your home quickly and safely. If you think there is mold in your home, call us at (325)942-0414 to schedule a visit.

Surviving Water Damage in Your Home

8/20/2019 (Permalink)

If you have a pipe that breaks don't hesitate to call SERVPRO of San Angelo.

Water damage in your San Angelo Texas home is a frustrating and time-consuming problem. No one anticipates the issue; therefore, it’s always a major inconvenience and added expense. Particularly with broken pipes, there are several steps you need to take to start the water cleanup process.

1. Stop the Water Flow and Clear the Area

When a pipe breaks or bursts, you first need to stop the water flow. Always know how to shut off the water in your house and turn it off immediately when you notice water leaking. If there is a large amount of water, it’s a good idea to turn off electricity in the room as well. Also clear the area of any decor items, furniture and especially electronics. If there are removable rugs or floor pads, take them out of the room.

2. Call the Professionals

As tempting as it may be to handle this problem alone, it’s always a good idea to call water damage specialists. They will remove the water and assess the damage to your home. It will give you peace of mind to have professionals dry out the area, as well as items within it. One of the frustrations of having broken pipes is not just the initial water, but also the threat of mold. Professionals will check unseen places, like below flooring and within walls for moisture in order to dry them and prevent mold.

3. Check with Your Insurance Company

The next call should be to your insurance company. If you have flood insurance, that will be very useful. If not, ask for details of your homeowner’s insurance policy and what exactly it covers. Once you know this information, you can prepare your budget and work with the water removal company on payment.

Water damage from broken pipes is a problem you need to deal with immediately. You should make sure to turn off the water and electricity, call a company specializing in water removal and restoration and check your insurance policies. Following these steps will make a hectic process a little more manageable and have you on your way to a restored home.

Call SERVPRO of San Angelo (325)942-0414

Preventative Measures to Avoid Water Damage

8/19/2019 (Permalink)

Whether you serve customers on a daily basis or work from a private office, protecting your facility from water damage is essential for smooth daily operations. The following preventative measures can prepare your building for heavy rain. Here is what you should know about preventing flooding at your facility.

3 Ways to Avoid Water Damage in Commercial Properties 

1. Schedule Basement Repairs

If your facility has a basement, don’t forget to periodically inspect it for foundation cracks or other issues. Make sure to have any cracks patched and caulked so the room isn’t flooded after the next heavy rainstorm. You can also install a sump pump to remove excess water as well. 

2. Improve Landscaping

Property elevation plays a big role in your risk for water damage. You can avoid potential flooding by altering your landscaping to ensure that water flows downhill and away from the building’s foundation. Use downspouts to direct water away from the building as well. You should also schedule a property assessment to identify flood-prone areas and then work with a landscaper to fix these issues.

3. Clear Drains & Gutters

It never hurts to look at the weather forecast. When you know rain is on the way, double check that all gutters, drains, and downspouts are clear of leaves and other debris. This way, you won’t have to worry about clogs causing water to back up and leak into the building.

If your facility has been affected by water damage, contact SERVPRO of San Angelo. Serving the Concho Valley and the surrounding areas. They provide a variety of cleanup and restoration services, including for damage from fire, water, and mold. Locally owned and operated, their IICRC certified team seeks to treat each customer as a friend of the family to give you the best quality service. To learn more about how they can help your property call them at (325)942-0414.

Don't Share Your Office With Mold

8/16/2019 (Permalink)

Don't let mold be your new office decoration!

Since mold can grow on pretty much any organic surface where oxygen and moisture are readily available, the interior of your factory building in San Angelo could be under attack at any time. You could even have a mold problem growing out of sight, so being diligent with the maintenance and upkeep of your building is essential.  Not only can mold damage your building it can cause health effects for your workers as well. Therefore, it is necessary to clean it up right away, and recruiting the help of a remediation company such as SERVPRO helps get the job done faster and more efficiently. With our professional training and equipment, you can trust us to make your building look as if nothing ever happened.

Before our SERVPRO staff can help with the mold damage in your building, we take precautions such as establishing a containment area. We do this so that the mold does not spread to clean parts of your structure while we work. Containment can include installing plastic sheeting and creating negative air pressure inside the contaminated area. We also seal HVAC vents to stop the contamination getting into your duct system. Clean rooms are also established and used for decontaminating materials and equipment, as well as decontamination rooms for leaving and entering the work area.

To protect your building from a mold outbreak, it is also essential to make any repairs, such as fixing leaky roofs, cracked foundations, and unsealed windows and door frames. If you make the repairs as they occur and catch leaks and water damage before the wetness sits too long, you can do a lot to keep mold growth away.

The technicians at SERVPRO of San Angelo are experts at mold remediation, so you can trust us to thoroughly clean your business structure in San Angelo or Ballinger after an outbreak. Once you suspect you have an issue, give us a call at (325)942-0414 so we can stop it from spreading further.

Professional Water Removal In San Angelo

8/15/2019 (Permalink)

San Angelo is not exactly a flood-prone town but when water begins spreading across floors or filling basements, it is usually from a failed water heater shut-off valve or a split line on a washing machine.

No matter where it came from, water removal for San Angelo homes need to be started, and finished, as soon as possible. It is why SERVPRO maintains a support office 24/7, so our Water Damage Restoration Technicians (WRTs) can begin work within minutes after receiving a call.

If the water level is over two inches, each team of WRTs starts removal with a commercial grade, submersible pump. All water we remove goes directly in a drain, and not across the backyard to cause a problem for neighbors or the residents one street over. If possible, technicians direct it into sewer access if one is available.

For water levels under two inches, SERVPRO WRTs utilize extraction wands and other, smaller devices. Each one has three components, but technicians start by using only the pump option to draw water off of floors. Once they begin drawing water out of carpets, upholstery, and other items, they use the other two, a heater and vacuum to carefully draw water out of carpets and from between floorboards.

That is particularly important for carpets. After they become soaked, the glue holding the layers together weakens significantly, and delamination, or separation of the layers, can occur. WRTs know to carefully monitor all three components to prevent tearing carpets apart, as well as overheating the already damaged wood floorboards, cracking and splintering them.

After completing water removal, technicians then lift the carpets, remove the carpet pad, and dry the floor using air movers and fans to force warm air over and under the carpet while also drawing out the damp air and sending it outside the nearest window or another exit.

At SERVPRO of San Angelo, we want to return each home to its original condition, safe for occupation once more, as quickly as possible. For any water intrusion into your home, call us 24/7 at (325)942-0414 to begin work. We are here for you.

10 Tips When Dealing with a Water Damage Loss

8/14/2019 (Permalink)

Experiencing a water loss can be a traumatic time for you or your business. In San Angelo Texas we experience all types of water damage situations. We wanted to put together a free guide of 10 things that walks you through the process of what to focus on if you have a water loss in your home or business. 

1. Assess the situation: It is critical to look over the situation and see exactly what you are dealing with. It is critical to make sure that you take plenty of photographs of the damage and make sure that the source of what caused the damage is well documented. It is extremely important to make sure you do not walk or enter the water if the power is still on in the home or business. Currently it is proper to check with your insurance company to see what type of coverage you have.

2. Check was is wet throughout the damaged area: With the use of moisture meters and other devices, you can begin to see what is wet and not wet. It is critical that you map out the damage and affected area. This can be an important part of the documentation process. 

3. Begin the water extraction process: The first step after the documentation has begun, is to get the water removed as soon as possible. If the water sits for too long, it can begin to create secondary damages. Water can be removed by using portable or truck mount extractors. Portables will take more time, and the truck mounts are much faster and efficient. 

4. Begin to remove damaged materials that can’t be dried and ventilate enclosed areas: Once all the water has been extracted, certain flood cuts and other vent holes might be necessary. This is to allow air flow in closed off spaces. If no ventilation is allowed secondary damage can occur inside the walls. Many times, if you are dealing with sewage water more flood cuts will be necessary. Try to take as many before and after photos as well. 

5. Start to place air movers and dehumidifiers throughout the home or facility: The proper amount of equipment is critical when drying out a structure. It is important to make sure that all the guidelines of the IICRC are followed to insure proper drying times. Be sure to continue to take plenty of photographs of the equipment in place on the job. 

6. Monitor the drying process daily: Every 24 hours it is critical to make sure that you are checking the facility to make sure that it is drying. Sometimes there might be a delay in the drying process due to the source of the damage not being corrected. If that is the case it will need to be corrected so proper drying can occur. Be sure to document the drying data each day for accurate records. 

7. Remove Equipment: Once the home or building is dry all the equipment can be removed. It is important to make sure the right cleaning products are used to clean up the affected area. This will keep other secondary issues from happening as well. 

8. Document with more photos: After the job is complete, be sure to document with more photos. This will keep accurate records for your insurance company from start to finish. You can never take too many photos when dealing with a water loss. 

9. Begin the reconstruction process: Once everything is dry you can begin to put the pieces back together. In some situations, you might have to hire a contractor to do specific tasked like repair damaged drywall from the water. Be sure to continue to document any and all work on your home or business. 

10. Keep complete records on file: After the entire job is complete, be sure to keep all your records on backup. This can be valuable in case of any secondary damages in the future. 

SERVPRO of San Angelo can handle any water damage job from start to finish. It is critical to make sure you understand the steps mentioned above. SERVPRO has the team and equipment to handle any size job and make sure that it is properly documented along the way. If you have any questions or need emergency services you can call SERVPRO of San Angelo, 24/7 at (325)942-0414.

Make a Plan

8/9/2019 (Permalink)

Disaster can strike at any time and without warning, be as prepared as you possibly can, make a plan today. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area.  Know how you’ll contact one another and reconnect if separated. Establish a family meeting place that’s familiar and easy to find.

Step 1: Put together a plan by discussing these 4 questions with your family, friends, or household to start your emergency plan.

  1. How will I receive emergency alerts and warnings?
  2. What is my shelter plan?
  3. What is my evacuation route?
  4. What is my family/household communication plan?

Step 2:  Consider specific needs in your household.

As you prepare your plan tailor your plans and supplies to your specific daily living needs and responsibilities. Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets, or specific needs like the operation of durable medical equipment. Create your own personal network for specific areas where you need assistance.  Keep in mind some these factors when developing your plan:

  • Different ages of members within your household
  • Responsibilities for assisting others
  • Locations frequented
  • Dietary needs
  • Medical needs including prescriptions and equipment
  • Disabilities or access and functional needs including devices and equipment
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households with school-aged children

Step 3: Fill out a Family Emergency Plan

Download and fill out a family emergency plan or use them as a guide to create your own.

  • Go to www.ready.gov/make-a-plan for their Emergency Plan for Parents guide

Step 4: Practice your plan with your family/household

Do You Know Where Your Water Supply Cut Off Is?

8/9/2019 (Permalink)

When the unfortunate happens, and a water pipe bursts in your business property, do you know where to run and turn off your water supply?

That is where SERVPRO of San Angelo comes in! One of the many services we provide is what we call, an ERP (Emergency Ready Profile). We create an Emergency Ready Profile personalized specifically for your business. The ERP helps to create a plan for your business in case a disaster was to happen in your property, such as a bursting pipe that causes a flood.

Benefits from an ERP:

  • A no cost assessment of your facility.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  • A guide to help you get back into your building following a disaster.
  • Establishes that SERVPRO of San Angelo as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.

Call us today to schedule your free ERP, SERVPRO of San Angelo: 325-942-0414